(312) 529-0278 info@ahavaservices.com

Our Work

Field Service Lightning(FSL) Implementation for Manufacturing Company

  • Work Orders and Case Management for Technical support Team
  • Service Appointments, Resources, Skills, Service Territories
  • Case Management for Technical support team
  • Scheduling Optimization for Dispatch team
  • Creation of Service Contract, Entitlements, Maintenance Plans
  • Mobile flows for Work Order closure, inventory, and Knowledge

Field Service Lightning (FSL) Implementation for Manufacturing Company

Sales Cloud Implementation for Real Estate Investment Trust

  • Implementation of Sales Process, Opportunity teams
  • Lead Qualification and conversion
  • Sales pipeline, Forecasting
  • Commissions for Sales Rep
  • Mobile for field reps, using automation and quick actions
  • Analytics and Dashboards

Customized Investment System for Real Estate Investment Trust

  • Customized Solution for Managing Different Investment Funds
  • Investor information and Investment processing
  • Transfer investments from an investor to beneficiaries
  • Distribution of profit to investors
  • Integration with JD Edwards
  • Apps for Check maintenance and Investor/Fund maintenance

Customized Investment System for Real Estate Investment Trust

NPSP Implementation and Online Fundraising for Publishing company

  • Sales Process and Opportunity Pipeline
  • Fundraising Pages and Campaigns
  • Program Management
  • Grants Management
  • Segmentation for direct mail/emails
  • Customer Portal to view Sales, Donations

Service Cloud and NPSP Implementation with Amazon Connect Integration

  • Case Management using Multiple Channels
  • Online Fundraising and Campaign management
  • Embed Chat on the Website
  • Evaluation of various CTI solutions for Call Center
  • Integrate with Amazon Connect for Call Routing
  • Single Sign On between the Applications

Service Cloud and NPSP Implementation with Amazon Connect Integration

Pardot Implementation and Marketing Automation for Publishing Company

  • Created landing pages and set up of Connector
  • Marketing campaigns in Engagement Studio
  • Lead nurturing, lead scoring, and lead management
  • Workflows and marketing automation
  • Marketing email templates for marketing team
  • Reporting and analytics